Can I track orders in progress?

You can track your order through the Kick Avenue website or app by following these steps:

Log in to your Kick Avenue account.
Go to Buying → In Progress.
Select your order to view its current status and shipping details.

Standard & Pre Order Statuses

Waiting Seller Confirmation: The seller has up to 48 hours to confirm the order.
Seller Preparing Item: The seller has up to 48 hours to prepare the product for shipment.
Awaiting Courier Pickup, En Route to Kick Avenue, and Approaching Kick Avenue: These are stages of the shipping process from the seller to the Kick Avenue warehouse, with a combined estimated processing time of 8 days for Standard and 15 days for Pre Order.
Authentication in Progress: The product undergoes authenticity and condition verification after arriving at the Kick Avenue warehouse, taking up to 2 business days.
Authentication Complete: The product has passed verification and is ready for shipment preparation.
Packing for Delivery: The product is being packed and prepared for shipment to the buyer, taking up to 24 hours.
Delivering to You: Your order is on its way to your delivery address.
Order Completed: Your order has been marked as completed, either through your confirmation of receipt or an automatic system update. If you haven't received your product yet, Kick Avenue will continue to assist with the delivery.

Express Shipping

Express Shipping orders proceed through authentication completion, shipment preparation, delivery, and order completion.

Once your order has been shipped from Kick Avenue, the tracking number will be available in your order details when provided.

Note: Shipping statuses between the seller and Kick Avenue represent order processing stages and do not indicate the package's real-time location.